 Your Privacy is important to Engage Animal Health (referred to as "we” or “us” in this policy) and the purpose of this policy if to tell you what personal information we collect about you, how we use it, whether we disclose it to anybody else, how long we keep it, and how you can request access to your personal information or obtain more information about Engage Animal Health privacy policies.
Personal Information: Personal information is defined as information about a person/identifiable individual and it does not include commercial or business information. Personal information means any information about you except your name, business title, business address, business e-mail address, business telephone number or business facsimile number. It does not include your home address and telephone number if these are published in a telephone or other
directory.
We are responsible for the personal information under our control.
What Personal Information do we Collect?
When you purchase a product or service from us, request to receive future information from us, or if you participate in one of our promotions or incentive programs, we may collect some or all of the following information:
- Your name, address and phone number
- Email address and facsimile number
- Your occupation, operation size and details regarding your herd management practices
- Your language preference
In general, Engage Animal Health provides products/services only to other business operations, and therefore collects only a limited amount of personal information.
When an individual registers for a program, it is understood that Engage Animal Health will need to collect all of the information necessary to administer the program for the
individual.
The Security of your Personal Information is Important to Us
Your personal information is used by us only for the purposes identified below
and access to your personal information is limited to those employees of Engage
Animal Health and our business partners who need to have access to it.
How do we use your Personal Information?
Your personal information may be used by us to provide you with information on our products, services, events, or on promotions we may be offering that could be relevant to you, or to improve our service to you.
We do not sell your personal information to third parties. We may share some or all of your information with our suppliers & business partners, who may use the information in the same ways as Engage Animal Health.
We may also disclose your personal information where we are required or permitted by law to do so.
How long do we keep your Personal Information?
We retain personal information as long as necessary to fulfill the purpose. If there are legal requirements to the period of time which we must retain your personal information, we comply with those requirements.
What can you do if you want to limit the use to which we put your Personal Information?
Most of the personal information which we collect is necessary for us to sell or supply you, or to offer you available promotions, and we cannot do this without that personal information. If you do not want us to maintain your personal information or if you do not want us to disclose your personal information in a particular way, please contact Shawna MacNeil, Engage Animal Health Marketing Manager, who will be pleased to discuss with you how we can limit collection, use or disclosure of
your personal information.
You can Request Access to Your Personal Information?
You have a right to access the personal information which we have about you and to request that personal information which you believe to be inaccurate to be corrected.
Question, Requests or Concerns?
If you have any questions or concerns about this Privacy Policy or about the collection, use and disclosure of your personal information by Engage Animal Health please contact Shawna MacNeil
By telephone : (519) 826-7878 ext. 240
By facsimile: (519) 826-7675
By Email: smacneil@engageah.com
By Mail : 1030 Gordon Street, Guelph, ON N1G 4X5. Attn: Shawna MacNeil
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